Privacy Policy for Cogwheel Events
Cogwheel Events is committed to protecting the privacy and security of the personal data we collect. This Privacy Policy outlines how we collect, use, disclose, and protect information gathered through our site and in the course of providing our event management services, including corporate events, product launches, conferences, exhibitions, themed events, and virtual event solutions.
1. Information We Collect
We collect various types of information to provide and improve our services, and to promote our event management capabilities.
- Personal Data You Provide Directly: This includes information you provide when you inquire about our services, engage us for event planning, fill out forms on our site, or communicate with us. This may include your name, company name, contact details (e.g., phone number, email address, postal address), event details, preferences, and any other information you choose to provide.
- Information from Event Participants: For events we manage, we may collect personal data of attendees, such as names, contact information, dietary restrictions, accessibility requirements, and registration details, as provided by our clients or directly by participants for event-related purposes. We act as a data processor for such information on behalf of our clients.
- Usage Data: We automatically collect information about how our site is accessed and used. This Usage Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. This helps us understand how visitors engage with our online platform and showcase our past projects effectively.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.
2. How We Use Your Information
Cogwheel Events uses the collected data for various purposes:
- To provide and maintain our event management services.
- To communicate with you about your inquiries or projects.
- To notify you about changes to our services.
- To allow you to participate in interactive features of our service when you choose to do so.
- To provide customer support.
- To monitor the usage of our site and improve its functionality and user experience.
- To detect, prevent, and address technical issues.
- To promote our services and showcase our past projects to potential clients, with appropriate consent or legitimate interest.
- For internal record keeping and administrative purposes.
3. Legal Basis for Processing Personal Data Under GDPR
If you are from the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
We may process your Personal Data because:
- We need to perform a contract with you.
- You have given us permission to do so.
- The processing is in our legitimate interests and it's not overridden by your rights.
- For payment processing purposes.
- To comply with the law.
4. Disclosure of Your Information
We may share your Personal Data in certain situations:
- With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and marketing.
- For Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Clients (Event Data): For event management services, we share relevant participant data with our clients as per our contractual agreements and their instructions.
- For Legal Reasons: We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
5. Security of Data
The security of your data is important to us. We implement appropriate technical and organisational measures to protect your Personal Data from unauthorised access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
6. Your Data Protection Rights
Depending on your location, particularly if you are in the EEA or other regions with comprehensive privacy laws, you may have the following data protection rights:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: You also have the right to withdraw your consent at any time where Cogwheel Events relied on your consent to process your personal information.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details provided in this Privacy Policy.
7. Links to Other Sites
Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Cogwheel Events
- Arun Road,
- Singapore, 098658
- SG